Privacy Policy

Last update: 13. November 2023

1. Introduction
Data privacy is important to us. At Radiobotics we recognize the importance of protecting your personal data and are committed to processing it responsibly and in compliance with the applicable laws. This Privacy Policy is intended to describe how we process your personal identifiable information (PII) in our capacity as data controller, determining the means and purposes of their processing. We may update this Privacy Policy from time to time.

2. Scope 
Our Privacy Policy applies to all PII we collect, use, share or otherwise process through our business activities, both online and offline, of all registered users, visitors and subscribers to our websites, and all customers, suppliers, collaborators and other stakeholders who provide information during their routine interactions and activities with us. Our sites make use of cookies. For more information on this subject, please consult our Cookies Policy.Please note that:We may also provide additional or more specific information on the collection or use of PII related to a specific product or service in the relevant product’s or service’s privacy policy.We may act only as a “processor” (not as a “controller”) with respect to the PII processed for the rendering of some Services. This means that we handle the PII solely on behalf of the relevant stakeholder within the framework of the Services, unless legally required to do otherwise.Our sites may contain hyperlinks to third-party websites which are not controlled by Radiobotics and which are not covered by this Privacy Policy. We have no responsibility or liability for the content and activities of these third-party websites. As these third parties may collect your PII, we suggest that you consult the privacy policies of these third-party websites to learn more about their use of your PII.

3. Information that you give us
As an individual, we gather your PII as explained below:
Information we automatically collect: Some PII may be collected automatically when you visit or use our sites, such as information collected by cookies. 
Information you provide to us: We may obtain your PII from you through our sites (e.g., when you sign up for our newsletter, register on our sites, make a comment or enquiry or when you subscribe to direct marketing of our products or services, etc.)We may collect sensitive data when you use services that we provide such as medical information. This information is used to analyze data and provide the results of the analysis. Information from third parties may only be provided if you have demonstrable permission to do so or if the information is publicly available. We will rely on the information provided by you as complete, accurate and up to date and you agree to comply. You must be of full age to have our permission to use this site. Our policy is to not knowingly collect, use or disclose personal data about visitors that are under age.

4. How we use your information and legal reason for the processing
We process your PII for the purposes indicated below on the following legal grounds:

To meet our contractual obligations or to take steps to enter into a contract with you:
As a Radiobotics customer, supplier, partner or stakeholder we use your PII for the fulfillment of our contractual obligations such as communications, processing of payments, products or services and offering the necessary customer service.To respond to your requests for information or support.To manage, operate and protect our sites to make your experience safer and better when visiting us as well to carry out the relevant administrative and maintenance tasks of the site.If you send us your CV, to evaluate the suitability of your profile with respect to the position requested.Because it furthers the legitimate interests of Radiobotics in business activities, such as the ones listed below, and because that handling does not unduly impact your interests, rights, and freedoms:To understand your needs, provide you with a better service and improve our existing products and services.To contact you  to obtain your opinion about the quality of our services and/or products and examine your degree of satisfaction.To keep you informed about our newest products and services as well as any event that may be of interest to you.

To meet legal compliance obligations, regulatory requirements and claims:
We manage your PII as required by the applicable regulations (including administrative, tax, accounting and labor obligations).To establish, exercise or defend legal claims.Under certain circumstances where we believe that using or disclosing the PII is appropriate to protect the rights, safety, and property of Radiobotics or others (e.g., when required to make disclosures in response to lawful requests by public authorities, such as to meet national security or law enforcement requirements). 

We need your consent:
To conduct some of our direct marketing activities (e.g., sending direct marketing if you have not entered into any contractual relationship with us), keep you informed about any event we participate in or when the law requires your explicit consent. If you do not wish to receive such marketing communications anymore, you will always have the opportunity to opt out.We will not use your PII for any other purpose incompatible with the purposes listed above, unless it is authorized by you, or it is necessary for us to comply with a legal obligation, to resolve disputes and/or to prevent security issues or abuse.

5. How long does Radiobotics store your PII?
We will not retain your PII longer than is legally permitted and necessary for the related processing purposes (e.g., for as long as there is a Service relationship or you are using our sites, or for as long as we have another purpose to do so). However, please bear in mind that the storage period depends on the type of PII, the purposes and the applicable law and therefore varies per use.Once this time has expired, certain regulations oblige us to keep such data for a longer period, especially to deal with possible complaints or comply with legal obligations. During this time, we will keep your PII blocked only to comply with these purposes.

6. To whom we may share your PII
We share your PII with other organizations in the following limited circumstances:Intra-group sharing: As a global company, your PII may be shared with affiliated companies and transferred to countries where we do business in accordance with this Privacy Policy. Between Radiobotics affiliates we only grant access to your PII on a need-to-know basis, necessary for the purposes for which such access is granted.

Third-party service providers: When we use trusted third-party service providers who work on our behalf, such as marketing agencies, software, data hosting and other IT service providers, payment processors, etc. These third-party service providers are required not to use your PII other than to provide the services requested by us or otherwise in accordance with our instructions.
 Disclosures: We may disclose your PII if we believe in good faith that such disclosure is necessary for our legitimate interest or prudent considering our obligations under applicable law:In response to a subpoena or similar investigative demand, a court order, or other request from a law enforcement or public administration.
To establish or exercise our legal right, to defend against legal claims or as otherwise required by law.In connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.To protect and defend the rights, property or safety of Radiobotics, our employees, or others.To investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy or any applicable Terms of Use.We and our third-party service providers may have operations in several locations in the world. Consequently, we and our third-party service providers may transfer PII to, or access them from, countries outside your country of domicile.We take steps to ensure your PII receives an adequate level of protection in the countries in which we process them. In case our processing is subject to any EU data protection regulation and your PII is transferred from the EU to a third-party service provider for processing in any country outside the EU that is not recognized as providing an adequate level of protection for PII, we provide for appropriate safeguards by EU Commission’s standard contractual clauses or by any other appropriate safeguard as foreseen under the applicable data protection regulations.

7. Your rights
We offer the options below for exercising your rights and choices about how we use your PII. Many of these are subject to important limits or exceptions under applicable laws:Request a copy of the PII we hold about you.Ask that we restrict the way in which we use your PII.Ask that we update the PII we hold about you or correct any PII that you think is incorrect or incomplete.Ask that we delete PII that we hold about you (the “right to be forgotten”).Withdraw your consent, at any time for the future, to our processing of your PII (to the extent such processing is based on the legal grounds of your consent).Object to us processing of your PII.Request your PII be transferred to you (the “data portability” right).You may contact us with any concerns or complaints regarding our privacy practices or to exercise any of the aforementioned rights. For your protection, we will only implement requests with respect to PII after we have verified your identity to our satisfaction, taking into consideration the nature of your request.

8. How we protect your information
We value the trust you place in us and how important it is to protect and manage your PII.We use commercially reasonable technical and organizational measures to protect your PII against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access and against all other unlawful forms of processing. The PII you provide us with is stored on computer systems located in controlled facilities which can only be accessed by a limited number of persons who have a need to know in order to carry out their tasks and any services requested by you.Should, despite of our security measures, a security breach occur that is likely to result in a risk to your PII, we will inform the relevant affected parties, as well as relevant authorities when required by applicable data protection law as soon as reasonably possible.

9. Social networks
We inform you that we may have presence on social networks. The processing of the PII we carry out of those who connect with us through our official social networks will be governed by this section, as well as by those conditions of use, privacy policies and access policies belonging to the social network in each case. We will process your PII with the only purpose to correctly manage your presence in the social network, reserving the right to withdraw, without prior notice, any content considered inappropriate.Please be aware that if you send any PII through the social network we will be exempt from any liability in relation to the protection of your PII.

10. How to contact us
You may contact us with any concerns or complaints regarding our privacy practices or to exercise any of the aforementioned rights at